Solutions for omnichannel Contact Center
as a Service
Do you want a customer-oriented omnichannel Contact Center solution ?
Do you have complex operating processes? Have you ever thought of automating them?
- Adopts a SOA-based solution based on an Enterprise Service Bus (ESB) bus designed for the management and automation of integrated processes
- Introduce the concept of Business Process Modeling within your organization
- Use mobile apps and web apps to allow mobile staff to interact with your organization